Shipping policy

Shipping Policy

Thank you for visiting and shopping at SmartyDots.com. Following are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping Policy

Shipment processing time

All orders are processed within 1 (one) business day. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout. The cost is based on the chosen method of shipment and the delivery destination.

USPS
First Class Mail
First Class Package
Priority Mail
Priority Mail Express
UPS
UPS 2nd Day Air A.M.® (commercial addresses only)
UPS 2nd Day Air®
UPS 3 Day Select®
UPS Next Day Air Saver®
UPS Next Day Air®
UPS Next Day Air® Early
UPS Worldwide Expedited®
UPS Worldwide Express Plus®
UPS Worldwide Express®
UPS Worldwide Saver®
UPS® Ground
UPS® Standard

Note: Future shipping services will be offered automatically, when they become available.

* Overnight delivery is only available for orders with delivery addresses within the continental United States.

Delivery delays can occasionally occur.

Shipment to P.O. boxes or APO/FPO addresses

Smarty Dots ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours, unless delivery is processed via 1-Day shipping service.

Customs, Duties and Taxes

Smarty Dots is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

Smarty Dots is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
Shipment processing time

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout. The cost is based on the chosen method of shipment and the delivery destination.

International shipping zones are: United Kingdom, Australia, Canada, and Mexico.

USPS
First Class Package International
Priority Mail Express International
Priority Mail International
UPS
UPS 2nd Day Air A.M.® (commercial addresses only)
UPS 2nd Day Air®
UPS 3 Day Select®
UPS Next Day Air Saver®
UPS Next Day Air®
UPS Next Day Air® Early
UPS Worldwide Expedited®
UPS Worldwide Express Plus®
UPS Worldwide Express®
UPS Worldwide Saver®
UPS® Ground
UPS® Standard
DHL
DHL Express

Note: Future shipping services will be offered automatically, when they become available.

Delivery delays may occasionally occur.